Launch of Toll Free Number 1800-180-2054

Chandigarh, 28^th April, 2016: The Adviser to the Administrator, UT, Chandigarh Sh. Parimal Rai, IAS, today launched the Toll-Free Number 1800-180-2054 at the UT Secretariat, Chandigarh. The Toll-Free number has been created by the Zila Sainik Welfare Board to redress the grievances of serving and retired soldiers from any part of the country, which relate to the Chandigarh Administration.

Sh. Ajit Balaji Joshi, IAS, President, Zila Sainik Board, during the launch shared that the Toll-Free number has been launched for easing up the process of grievance registration and reddressal for ex-servicemen, serving soldiers and their widows/wards, so that they can call on this number and register their complaints pertaining to any department of the Chandigarh Administration. Once the complaint is made, a registration number would be given to each complainant for future reference and to know the status of their complaint.

Addressing the media during the launch, Sh. Parimal Rai, IAS, said that the Toll Free number will help the Defence community to get their complaints registered and answered timely, at the convenience of their home. This would serve as a common platform to register grievances related to any Department of the Chandigarh Administration, which would be forward to the concerned department by the Zila Sainik Office. The Adviser to the Administrator, further added that this is one-of-a-kind step taken by the Zila Sainik Welfare Board to timely and conveniently address all issues of serving and retired soldiers. Depending upon the performance and feedback of this service, the Board would further add to it and extend multiple lines. Adding to this, Sh. Parimal Rai, IAS also shared that the process of creating a Toll-Free number for public is already in progress and would be launched soon by the Chandigarh Administration for registering any kind of complaints related to all the departments of the Chandigarh Administration.