Press Release

Chandigarh.14 January, 2020.With the gazette notification of 188 public services being provided by the five major public dealing departments viz. DC Office, Estate Office, Municipal Corporation, Chandigarh Housing Board and Registering & Licensing Authority, the Right to Service Act has come into operation in the UT of Chandigarh since October, 2019

The Chandigarh Right to Service Commission has been monitoring the implementation of the Right to Service Act by the above-mentioned departments on regular basis.

As per the reports received from these departments, they have been able to dispose of 99% of the applications (received in their offices in respect of the notified public services), well within the prescribed time-limits! Department-wise reports for the months of November & December are annexed herewith as Annexure A& B.

Now, in its second phase, the Commission has taken up the matter with regard to notification of the public services of all the remaining departments who are providing any kind of public services to the people of UT Chandigarh. For the purpose, letters have been issued to all such departments on 13^th January only to furnish complete lists of their public services latest by 31^st January, 2020

Encls – As above                                                                 

                                                                                            

ANNEXURE- A

MONTHLY PROGRESS REPORT FOR THE MONTH OF NOVEMBER, 2019

IN RESPECT OF THE NOTIFIED PUBLIC SERVICES UNDER THE RIGHT TO SERVICE ACT

S.No	Name of the Department	Total number of Applications for disposal	Number  of Applications disposed of during the month	Number of Applications pending within time-limit	Number of Applications pending beyond time-limit
1.	Registering &Licensing Authority	15,208	15,208	0	0
2.	Chandigarh Housing Board	406	274	128	7
3.	D.C Office	2394	2274	97	23
4.	Estate Office	127	88	31	23
5.	Municipal Corporation	992	939	53	0
GRAND TOTAL		19127	18783	309	53

ANNEXURE - B

MONTHLY PROGRESS REPORT FOR THE MONTH OF DECEMBER, 2019

IN RESPECT OF THE NOTIFIED PUBLIC SERVICES UNDER THE RIGHT TO SERVICE ACT

S.No	Name of the Department	Total number of Applications for disposal	Number  of Applications disposed of during the month	Number of Applications pending within time-limit	Number of Applications pending beyond time-limit
1.	Registering &Licensing Authority	13767	13767	0	0
2.	Chandigarh Housing Board	413	271	125	14
3.	D.C Office	2421	2251	160	0
4.	Estate Office	454	319	318	46
5.	Municipal Corporation	9847	9469	164	214
GRAND TOTAL		26903	26077	767	274